Returns & Exchanges
At Lost Designer, we want you to be completely satisfied with your curated finds; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Ship the Item
Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
