Returns & Exchanges

At Lost Designer, we want you to be completely satisfied with your curated finds; if your purchase isn't a perfect fit, you can return or exchange items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online return portal with your order number and email address to select the items you wish to send back.

  • 2.
    Prepare the Package

    Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

  • 3.
    Ship the Item

    Print the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.